Systems Support (Retail) Mr Price Group -Mr Price Vacancies 2022

.button {

border: none;
color: white;
padding: 10px 15px;
text-align: center;
text-decoration: none;
display: inline-block;
font-size: 20px;
margin: 4px 2px;
cursor: pointer;
font-family: “Arial”;
font-weight: bold;
}

.button3 {background-color: #d71922
;}

Our Systems Support role provides assistance and support related to systems and applications for Allocation, planning and all things retail!

a day in your life?

• Respond to issues and queries logged via various methods 
• Determining the nature of customer problems through asking relevant questions
• Guide customers through the problem solving process
• Run diagnostic programs to resolve problems
• Apply basic data fixes through SQL
• Resolve small bugs and enhancements using C# .
• Follow up with customers to ensure the issue has been resolved
• Gain feedback from customers about application issues and enhancements
• Effectively maintain the day to day operations of the departmental Systems which include daily updates and reconciliation, verifying server backups, verifying database backups, server sizes, integration error reports
• Documentation of daily procedures and compiling of System and training manuals (department specific)
• Participation in User Group meetings with the Divisions
• Ad hoc projects as they arise.

what experience we’re looking for?

• IT Diploma or Degree (Or studying towards one)
• Excellent business knowledge in a retail environment
• 1+ years’ working experience with:
  
  • SQL Server
  • C#
  • SSIS
  • Microsoft Excel at an advanced level
  • Retail Merchandising planning Solutions
  • BI/Hadoop/Snowflake Reporting Solutions

about us

Please note: All applicants must be fully vaccinated against Covid-19 at the time of application or if necessary undertake, to receive a second vaccination in accordance with Company policy, before permanent employment is confirmed.