Store Supervisor Mr Price -Mr Price Vacancies 2022

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purpose

Support store management in the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met & exceeded.                                                                                                      

key responsibilities

1. Sales & Customer Experience Management:

• Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.

2. Team Management:

• Assist in driving the team within a store to achieve store KPIs (Key Performance Indicators) and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).

3. Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the general maintenance of the stockroom to meet housekeeping standards.

4. Risk Management:

• Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.                                                

requirements

1. Education:

• NQF level 4 (Grade 12) or equivalent.

2. Experience:

• 1-2 years’ experience in retail (supervisory experience advantageous).

3. Knowledge/ Skills:

• Knowledge on sales & service management.
• Computer literate.
• Communication skills.
• Business understanding of retail trade, brand, customer & product.

about us

The People’s Value Champion | Cash-Based | Omni-Channel |
Fashion-Value Retailer.

The Mr Price Group retails in more than 1400 stores in sub-Saharan Africa and
parts of Africa through our 7-trading divisions Mr Price, Mr Price Home, Mr
Price Sport, Mr Price Money, MILADYS, sheet street, Power Fashion &
Yuppiechef.

Mr Price Group is an equal opportunity employer and is committed to Employment
Equity.

Please note: All applicants must be fully vaccinated against COVID-19 at the
time of application or if necessary, undertake, to receive a second vaccination
in accordance with Company policy, before permanent employment is confirmed.