ID Recruitment Solutions
Our Pietermaritzburg based client is looking for a Quality Manager to join the team. The purpose of the role is through the utilisation of the Quality team, provide direction on the development and management of an
effective ISO9001 Quality Management System (QMS). This is to ensure that the company products meet
the highest quality standards internationally. The position reports directly to the General Manager:
Technology. Certificate in Quality Management (SAQI, TQM, or similar) is non-negotiable for this role and must be submitted with applications.
Duties & Responsibilities
Quality Management System (Responsible)
Maintenance of ISO9001 certification; through the utilisation of the Quality team, provide
direction on the development and management of an effective ISO9001 Quality Management
Ensure efficient utilisation of resource management tools, to achieve continuous alignment of
the Quality Team’s focus with company’s overall business strategic objectives around the QMS;
Lead the QMS Review process for all Quality processes within the business;
Establish and manage an active Risk Register to manage risks associated with the company’s Quality
Assume Lead Auditor responsibilities for ISO 19011 and ISO 9001 compliance to ensure –
o Effective completion of all internal (the company ) and external (Suppliers) audits to minimise
risk to the business;
o Facilitation and administration of all independent external QMS Audits for surveillance
and recertification with an external and independent service provider; and
Management of non-conformances throughout the company value chain.
Lead the production teams with the development and sign-off of Work Instructions for all
areas of production within the business to ensure consistent quality output of products;
Ensure that production waste is minimised by –
o the correct measurement, recording and presentation of reject rates;
o the formation and management of effective and up-to-date rework procedures;
o effective management of in-process inspections and testing;
o Ensure that all materials received through the Receiving Warehouse are inspected in
line with Inspection and Test Plans guided by the ISO9001 standard before factory
o Ensure that all materials despatched through the Finished Goods’ Warehouse are
inspected in line with Inspection and Test Plans guided by the ISO9001 standard
before dispatch to customers.
Administer annual performance appraisals with the Quality Department
o Identify gaps from the Quality team and develop structured Individual Development
Plans (IDP) to address competence challenges within the team; and
As one of the custodians of the company’s Code of Conduct; motivate, guide and discipline (as the
case may be) to encourage acceptable conduct with the team.
Sales and Marketing (Support)
Compilation of all Quality submissions relating to customer enquiries and tenders.
Desired Experience & Qualification
Grade 12 or equivalent;
Certificate in Quality Management (SAQI, TQM, or similar) non-negotiable; and
Diploma in engineering (Mechanical or Industrial) a distinct advantage.
5 years’ experience in the management of quality systems within a heavy engineering
manufacturing environment. Experience in the electrical power industry is an added
2 years’ experience as a Manager of a Quality Department.
ISO 9001 and ISO 19011; and
MS Office (Word, Excel, Outlook, PowerPoint): Medium to Advanced Level;
SHEQX: Intermediate to Advanced Level; and
ERP (SYSPRO): Basic Level
Package & Remuneration
Middle Management plus benefits