• Reference Number :
    REFS/014369
  • Directorate :
    Operations
  • Number of Posts :
    1
  • Package :
    R 45,213.14
  • Enquiries :
    HR Department: 011 0320 250

Requirements :

  • • Appropriate tertiary qualification / BCOM IT
    • 5 years with at least 2 years at management level.
    • Two (2) years’ experience at a senior level.
    • Ability to work under pressure.
    • Systematic workflow.
    • Good interpersonal and communication skills
    • Computer literate.
    • Must have a driver’s license

Duties :

  • • Optimize and manage performance of the following arrears :Contact Centre, Network provisioning, Fault Management
    • Ensure effective management of areas of responsibility by directing all matters relating to : Resources , Customer expectations and
    compliance to organizational standards and policies.
    • Manage the receipt of service configuration and activation work.
    • Receive notification from the Service Manager relating to the problem that has be attended to.
    • Provide support to develop customers requirements in detail and discuss potential options available.
    • Meet with the customer to capture requirements and develop a high level solution for the proposed network services.

Notes :

  • People with disabilities are also encouraged to apply.

Employer :
Metropolitan Trading Company

Location :
Braampark

Closing Date :
01-07-2022

Criteria Questions
1. Do you have the appropriate Tertiary qualification/ BCOM IT??
2. Do you have at least 5 years’ experience in building, supporting, and maintaining fiber-based networks?
3. Do you have at least 3 years of experience as a Network Operations Manager or in a similar role?
4. Do you have experience with 3rd party vendor management and working with OEMs (Original Equipment Manufacturer?

Please Notes :

  • Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you
    do not receive any response within 3 months, please accept that your application was not successful.