
Ziyana Business Consulting
Introduction
Provide end to end administrative support to Learning & Development Department at Ziyana Business Consulting to ensure efficient functioning of the department, contribute to creating a high performing team and deliver excellent customer service to all stakeholders.
Duties & Responsibilities
- Attend to any enquires on telephone, email and walk-ins
- Coordinate all administrative functions and duties including document handling and production on Google drive and hard copies
- Create and update records and databases with personnel, financial and other data
- Track stocks of office supplies and place orders when necessary
- Track supplier invoices and department purchases
- Create monthly calendars for meetings and submissions     Â
- Track attendance in meetings and training of L&D staff
- Populate minutes for the various L&D meetings
- Assist with end-to-end recruitment cycle for the department and learner recruitment for training programmes
- Prepare interview guides for required positions
- Conduct pre-screening interviews telephonically or face to face
- Shortlist candidates and submit to L&D consultants and L&D Manager
- Conduct reference checks
- Assist with placement and appointments of candidates/learners
- Keep record of appointments.
- Assist in conducting content research
- Edit training manuals and populate training presentations
- Assist in developing multimedia formats of training content
- Uploading content on E-learning platforms
- Assist in creating brochures/proposals to market training programmes
- Liaise with other functions within learning and development department on training material needs
- Manage the storage of training manuals
- Assist in the management of relationships outside the client and provider relationship such as SETA, Assessors and Moderators which are critical stakeholders in the learning and development value chain.
- Assist with ensuring accreditations are up to date.
- Assist with extension of scope applications
- Assist with application of new accreditations
- Assist with preparing required training manuals prior to commencement of training.
- Develop various project calendars to assist in tracking and preparing for project implementation
- Assist in venue bookings, catering and calendar invites for training.
- Provide administrative support to facilitators, learners and consultants
- Assist in capturing of learners on LMIS and updating database.
- Assist with programme evaluations and ensure submission of all reports
- Accurate and timeous data capturing.
- Managing leave to be accurate and consistent for allocated payroll companies.
- Review and calculate timesheets data and hours worked.
- Calculate salaries, wages and overtime wage sheets.
- Manage, maintain and update payroll related data
- Accurate record keeping of payroll system.
- Answer and clarify employees on payroll related inquiries.
- Adding and linking employees.
- Payroll documentation filing and safe keeping.
- Record keeping of personnel files.
- Submit payroll reports and sheets on time to the finance or other related department.
- Assist administrative or finance staff in processing payrolls of new hires or terminated ones.
- All General administration relating to Payroll.
Desired Experience & Qualification
- Grade 12
- Diploma/Degree in Human Resources or equivalent qualification
- Minimum 2 years’ experience in Administration/training environment
- Computer literate and proficient in MS Office
- Strong knowledge of SETA trainings
- Strong verbal & written communication
- Attention to detail
- Ability to handle pressure& meet deadlines
- Interpersonal skills
- Time Management skills
- Self-motivated & results driven
- Intermediate computer literacy; MS Office (Word, Excel and Outlook)
- Experience in editing documents or manuals
- Problem solving skills