Junior Operations Analyst Mr Price Money -Mr Price Vacancies 2022

  • Full Time
  • Durban
  • Posted 1 month ago

Mr Price Group

.button {

border: none;
color: white;
padding: 10px 15px;
text-align: center;
text-decoration: none;
display: inline-block;
font-size: 20px;
margin: 4px 2px;
cursor: pointer;
font-family: “Arial”;
font-weight: bold;
}

.button3 {background-color: #d71922
;}

 

 

Our new Junior Operations Analyst will be involved in developing solutions and improvements in system requirements for new and existing products, content management systems and business information systems.

We’re a dynamic team going through some awesome growth changes and we’d love to have you onboard!

  • Relevant IT Degree/Diploma
  • 3 – 5 years experience in a finance or telco IT Systems environment
  • Able to communicate and project manage operations processes with various stakeholders in the various divisions
  • Pastel experiences an advantage
  • SQL & Database experience an advantage

Process Improvement           

  • Under supervision, design new business processes/products/solutions by analytical process mapping to improve business functioning.
  • Develop business requirement specifications by creating a technical and business specification to brief the development team. 
  • Document and map complex business processes and solutions using standard procedures, methods, and tools. 
  • Verifying with the business stakeholders that the use, cases, and business requirements documented are accurate to meet business requirements.

Implementation                      

  • To assist the various teams with the enablement of new processes/products/solutions to ensure go-live is without fault across all necessary applications. 
  • Collaborates with the product manager, marketing, sales, customer care, and collections to ensure consistent communication and understanding of new process/product/solution at launch.               

Maintenance and Support                 

  • Under supervision, to Implement continuous improvement efforts across all business operations areas from a sales support perspective. 
  • Maintain technical, operational, and training documentation as required to ensure up-to-date product/process/solution support.
  • Managing and overseeing the monthly bill run process end-to-end to ensure processes are working as intended.
  • Creating, maintaining, and updating training material for the Sales and Customer Care departments to ensure that associates are updated and informed on new or current processes.
  • Customer Value Management (CVM) campaign administration. To support deal creation and sales campaign administration and configuration.
  • To create design and update business processes flow documents for business continuity. Track and maintain operational tickets that fall out of SLA and share with the line manager to apply penalties where applicable.
  • Track and maintain operational tickets that fall out of SLA and share with the line manager to apply penalties where applicable.       

Testing                       

  • Testing (of bug fixes, new deployments, deal testing, USSD service, system uptime…) to ensure that business is utilizing updated system platforms.                             

The People’s Value Champion | Cash- Based | Omni-Channel | Fashion-Value Retailer

We employ more than 19000 passionate associates and retail in more than 1500 stores in sub-Saharan Africa and some parts of Africa through our 8 trading division Mr Price, Mr Price Home, Mr Price Sport, Mr Price Money, MILADYS, sheet street, Power Fashion and Yuppiechef

Please note: All applicants must be fully vaccinated against Covid-19 at the time of application or if necessary undertake, to receive a second vaccination in accordance with Company policy, before permanent employment is confirmed.

Location : Durban

Apply Here : https://mycareer.csod.com/ux/ats/careersite/4/home/requisition/8155?c=mycareer

Junior Operations Analyst Mr Price Money -Mr Price Vacancies 2022

Tagged as:

To apply for this job please visit mycareer.csod.com.

Job Overview
Job Location