IT Account Manager – Government Job Vacancies in Sandton

Zest Worx


The Account Manager will build and grow the client base by being pro-active with clients ensuring they get superior service and added value.  Building and strengthening client relationships to achieve long-term partnerships.  Partnering with the technical team to deliver expert technical support and advice.  The position operates within the Quality Control Division.

Duties & Responsibilities

  • Responsiveness, problem-solving, customer satisfaction and building long-term relationships that lead to additional revenue.
  • Promoting client growth and bringing in long-term streams of revenue
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
  • Develop a thorough understanding of the products and service offerings to better upsell and cross-sell to clients
  • Creating referencable clients and customer lifetime value

Desired Experience & Qualification

  • At least 7 years of active and current experience in this or a similar position but must be IT
  • A proven track reord of performance as an Account Manager
  • Fast and accurate when working with figures and percentages
  • Computer skills including a full grasp of Excel and its formulation process
  • Able to work under stress as speed and accuracy are the successful actions of this position
  • Communicates well with people of all strata
  • Is willing to got the extra mile
  • Not a clock watcher
  • Excellent administration skills
  • Own vehicle

Package & Remuneration

Based on experience, a basic salary of R14,000 to R18,000 per month.


A fixed term 3-months contract will be offered.  Based on the outcome of performance reviews during this period a permanent contrat may be considered. 


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