Collections Agent Mr Price Money -Mr Price Vacancies 2022

  • Full Time
  • Durban
  • Posted 2 months ago

Mr Price Group



You are enthusiastic, have an excellent way with people and certainly
know how to stand your ground when necessary!
Are you someone that has good communication skills, assertiveness, and
persuasiveness? This is what it takes in this role which involves contacting
arrears customers to collect on the overdue instalments for all lending
products, thereby minimizing bad debt write offs.
As a strong team player you will report into the Collections Team Leader


Key Responsibilities:

  • Accurately updating customers’ information
  • Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
  • Ensuring all quality of work is in line with Service Level Agreements.
  • Negotiate payment arrangement in accordance with set standards



A good telephone manner, customer service orientation and attention to
detail is what it takes to succeed in this role, as well as the following key

  1. Education:
  • Grade: 12
  1. Experience:
  • 1 years’ experience in debt collection and/or relevant tertiary qualification            
  1. Knowledge/ Skills:
  • NCA (National Credit Act).
  • CPA (Consumer Protection Act).
  • Debtors Processes.
  • POPI (Protection of Personal Information).
  • DCA (Debt Collectors Act).
  • Collection.
  • Understanding of the life cycle of an account
  • Understanding of the collection process and the systems that drive these
  • Able to work overtime when required, Public Holidays included.
  • Computer literacy – MS Office.
  • Must be able to work from 08:00 to 16:30pm and alternate Saturdays



About Us:

The People’s Value Champion | Cash-Based | Omni-Channel |
Fashion-Value Retailer
The Mr Price Group retails in more than 1400 stores in
sub-Saharan Africa and parts of Africa through our 7-trading divisions Mr
Price, Mr Price Home, Mr Price Sport, Mr Price Money, MILADYS, sheet street and
Power Fashion.
Mr Price Group is an equal opportunity employer and is
committed to Employment Equity.


Location : Durban

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Collections Agent Mr Price Money -Mr Price Vacancies 2022

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