Client Services Manager / Shared Services Manager / HUB Manager / Operations Manager-jobs in Bryanston | Prime Meridian Direct jobs 2022

  • Full Time
  • Bryanston
  • Posted 2 months ago
  • Market related / Negotiable USD / Year
  • Applications have closed

Prime Meridian Direct


A well-established Financial Services Provider, specialising in the short-term insurance industry, seeks to employ a dynamic Shared Services Manager. The company is seeking an individual who displays natural leadership qualities and has a high drive to succeed. Strong analytical and process improvement skills are required along with a passion for coaching and development of people and achieving exceptional customer service.

Duties & Responsibilities

Role’s duties and responsibilities:

  • Oversight and management of 1 direct Supervisor and 12 Hub Professionals.
  • Continuous review of performance metrics and relevant adjustment/s of targets to ensure the required performance standards are met.
  • Provide effective leadership with a desired outcome of creating a team that commits to the overall vision.
  • Facilitate team meetings that nurture collective problem solving through active debate.
  • Perform data analytics and provide valuable insights in terms of daily, weekly, and monthly reporting.
  • Construct and present management information for executives.
  • Identification and implementation of process improvement concepts.
  • Initiate and manage projects to ensure strategic objectives are achieved.
  • Maintenance of required quality standards.
  • Continuous development and implementation of initiatives to achieve ultimate client

Desired Experience & Qualification

Roles Requirements:

  • Completed Tertiary Qualification
  • Strong Process Improvement and Data Analytics Skills.
  • Strong communication skills
  • Enjoys working within a team environment.
  • Previous people management experience (Leadership Roles) is an advantage. 
  • Previous experience within the Financial Services Sector is not required.


How to apply?


Job Type: Full Time

Location: Bryanston

Salary: Market related / Negotiable

Job Overview
Job Location