Client Liaison Officer (Re-Advert) – Dr George Mukhari Academic Hospital Government Vacancies 2022

Client Liaison Officer (Re-Advert)

  • Reference Number : refs/013044
  • Directorate : Quality Assurance
  • Number of Posts : 2
  • Package : R 261 372.00 – R 307 890.00 per annum (plus benefits)
  • Enquiries : Mrs. BS Moruapheko, Tel No: (012) 529 3409

Requirements :

  • A minimum of Grade 12 or equivalent with 3-5 years relevant experience. Knowledge and understanding of relevant legislative framework. Knowledge of working procedures in terms of the working environment. Good verbal and written communication skills. Must be able to work as a team. Computer literacy in MS Office Package (MS Word, MS Excel, and MS PowerPoint). Planning, Organizing and Presentation skills. Interpersonal relations and flexibility. Ability to work under pressure and long hours.

Duties :

  • Conduct Regulated Norms and Standards and Ideal Hospital self-assessments. Facilitate the development of QIPs and implementation thereof. Implement customer care programs, i.e. PEC, DPOS, monitoring of patients waiting time, Compile and analyze Monthly & Quarterly reports of the programs and submit reports on due time. Assist with the management of complaints and patient safety incidents. Manage staff development and performance (PMDS). Manage material and human resources appropriately. Facilitate training of employees on Quality Assurance matters. Communicate with all stakeholders (external and internal customers) about quality assurance programs. Perform any other duties delegated by the supervisor. The applicant must have ability to interact with diverse stakeholders, health care users and givers. Good communication skills, Report writing skills, Facilitation skills, Problem solving skills, Good interpersonal relations, ability to work under pressure.

Notes :

  • CLOSING TIME WILL BE 12H00 ON THE CLOSING DATE. Applicants who previously applied are advised to re-apply. The Provincial Government of Gauteng is committed to the achievement and maintenance of diversity in employment, especially of race, gender and disability. Applications must be submitted on a new updated Z83 form obtainable from any Public Service Department or from the website and must be completed in full, failure to do so will result in your application being not considered. Copies of qualifications, ID copy and a CV must be attached, the applicants need not certify the copies, only shortlisted candidates will be required to submit the certified documents on or before the interview date. The specific reference must be quoted. Applications can be delivered to: Dr. George Mukhari Academic Hospital, 3111 Setlogelo Drive, Ga-Rankuwa, 0208 Nurses Home Block 13(HR Registry) or posted to: Dr. George Mukhari Academic Hospital, Private Bag X422, Pretoria 0001. Due to technical problems with GPG vacancy website that the institution is consistently faced with, applicants are encouraged to apply using any of the above methods. It is legislative requirement that all newly appointed staff members are subjected to Personnel Suitability Check(PSC)- Verification, upon appointment within the department. This verification processes entails reference checks, identity verification, qualification verification, criminal records check. Successful candidates will be subjected to OHS medical surveillance as required by HBA regulations within OHS Act 85 of 1993.

Employer : Department of Health

Location : Dr. George Mukhari Academic Hospital

Closing Date : 18-02-2022

Criteria Questions
Do you have knowledge of working procedures in terms of the working environment?
Are computer literate?
Do you have a minimum of Grade 12 or equivalent with 3-5 years relevant experience?

Please Notes :

  • Due to the large number of applications we envisage receiving, applications will not be acknowledged. If you do not receive any response within 3 months, please accept that your application was not successful.