Call Centre Agent Mr Price Money -Mr Price Vacancies 2022

  • Full Time
  • Durban
  • Posted 1 month ago

Mr Price Group

 

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Ensure customer’s queries, store card applications, correspondence and employment verification. 

                                                                                                 

  1. Call Handling & Administration:

  • Ensure customer’s queries, correspondence and needs are actioned timeously to provide excellent customer service and avoid backlogs and customer complaints.
  • Telephonically confirm employment and personal details to verify information provided on the store application forms.
  • Update customer’s details on relevant Debtor’s systems to ensure accurate and up to date customer details base.
  • Process all store card applications across all divisions to increase customer and credit base (outbound agents only).               

.button {

border: none;
color: white;
padding: 10px 15px;
text-align: center;
text-decoration: none;
display: inline-block;
font-size: 20px;
margin: 4px 2px;
cursor: pointer;
font-family: “Arial”;
font-weight: bold;
}

.button3 {background-color: #d71922
;}

  1. Education:
  • Grade: 12
  1. Experience:
  • 1 Year Call Centre Experience.
  1. Knowledge/ Skills:
  • Consumers Protection Act.
  • Debtors Processes.
  • POPI (Protection of Personal Information Act).
  • Inquba Software.
  • National Credit Act.
  • ICASA (Independent Communications Authority of South Africa).                                                                                                                                 


.button {

border: none;
color: white;
padding: 10px 15px;
text-align: center;
text-decoration: none;
display: inline-block;
font-size: 20px;
margin: 4px 2px;
cursor: pointer;
font-family: “Arial”;
font-weight: bold;
}

.button3 {background-color: #d71922
;}

Mr Price Group is a high growth, omnichannel, fashion-value retailer with 8 trading divisions, namely: mrp ; mrphomemrpsport; Miladys; sheetstreet and mrpmoney; Poer Fashion and Yuppiechef. 

We’re movers and shakers. 

We pride ourselves on our fast-moving, fast-working and collaborative culture. Our extensive market-leading retail knowledge means that our environment fosters creativity, curiosity, and a need for exploration. 

We employ over 16000 incredible people, and retail in over 1000 South African based stores, almost 100 international stores, and through our online channels offering our full product assortments. 

Mr Price Group is an equal opportunity employer and is committed to Employment Equity.

.button {

border: none;
color: white;
padding: 10px 15px;
text-align: center;
text-decoration: none;
display: inline-block;
font-size: 20px;
margin: 4px 2px;
cursor: pointer;
font-family: “Arial”;
font-weight: bold;
}

.button3 {background-color: #d71922
;}

Location : Durban

Apply Here : https://mycareer.csod.com/ux/ats/careersite/4/home/requisition/8666?c=mycareer

Call Centre Agent Mr Price Money -Mr Price Vacancies 2022

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To apply for this job please visit mycareer.csod.com.

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