Business Analyst – Government Job Vacancies in Brackenfell, Cape Town

QE Services

My client based in Cape Town (Northern Suburbs) is currently looking for a Business Analyst to join them on an independent contract basis


All applicants need to be fully vaccinated



  • Information Seeking and Analysis
    • Analyze and understand the current business environment and strategies
    • Understand the current trends and developments in the retail industry
    • Requirement elicitation
    • Work with user departments in the identification and documentation of user requirements
    • Assess and document the business implication of user requirements to the business process involved
    • Propose and document process improvements where appropriate
    • Assess risks, costs, and potential benefits of alternative business process designs
    • Define business rules and guide the implementation of these rules in the development of the various application systems


  • Leadership, Facilitation and Influencing
    • Gaining knowledge within a specific area and sharing of that knowledge across the team. This includes interviews, presentations and workshop facilitations with both business and IT
    • Works closely with Systems Analysts, Project Manager to design and implement solutions
    • Provide input on alternatives presented by the technical designers and answer detailed questions regarding the business design
    • Confidently engage the most appropriate business representatives to obtain input and agreement on alternatives (related to best practice in the industry) that are presented
    • Plan, arrange and control meetings, workshops, and relations with the user during the investigations, design and development of business processes and solutions
    • Gain support from others and/or convince others to advance objectives of the organization


  • Building and Maintaining Relationships and Communication Line
    • To build and maintain a trust relationship with business users – by delivering what was promised and providing solid knowledge and support
    • Foster a partnership between business stakeholders and the solution team
    • Accurately communicating the business requirements to IT to ensure that business needs are effectively and efficiently addressed
    • Keep Business User informed of any changes (also accommodate changes in requirements as they are progressively elaborated)
    • Oversee solution assessment and validation
    • Identify cultural, business and organizational constraints affecting options for change
    • To train business users
    • Render support and facilitate sessions for end-users, including training where applicable
    • To continuously support the business environment
    • Maintain an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends, and developments in the technology field


  • Theoretical knowledge and application
    • Research, document and prepare business cases on appropriate technologies, which will align with the business strategies of the organization (including feasibility and business benefits)
    • Provide input into the scope of solution and ensure understanding of scope by business user
    • Apply appropriate techniques to elicit and analyze business problems and translate them into business requirements
    • Review technical solutions and business processes against business requirement specification
    • Assist in the identification of data conversion and reporting requirements
    • Facilitate and co-ordinate User Acceptance Testing
    • Produce specification documents for business requirements and processes using appropriate tools
    • Understand, document and escalate project risks
    • Liaise with other project areas to co-ordinate interdependencies and resolve issues


  • Time Management
    • To delivery required tasks and documentation on time, and within agreed timelines
    • Strong commitment to project objectives and delivering high quality work
    • Take responsibility for the timelines within the project plan, of the business analysis effort related to a project
    • Plan and organize own work and deliver on promises
    • Focus personal efforts on achieving results aligned to organization objectives


Qualifications and experience

  • Degree / Diploma in Information Systems, Technology, or Analysis essential
  • Diploma in Business Analysis essential
  • Business analysis experience within a business analysis role
  • Retail / franchise industry experience
  • SAP experience



  • Supporting and Co-operating
    • Working with People
    • Adhering to Principles and Values
  • Interacting and Presenting
    • Relating and Networking
    • Persuading and Influencing
    • Presenting and Communicating Information
  • Analyzing and Interpreting
    • Writing and Reporting
    • Applying Expertise and Technology
    • Analyzing
  • Creating and Conceptualizing
    • Learning and Researching
    • Creating and Innovating
  • Organizing and Executing
    • Planning and Organizing
    • Delivering Results and Meeting Customer Expectations
    • Following Instructions and Procedures
  • Adapting and Coping
    • Adapting and Responding to Change
    • Coping with Pressures and Setbacks


If you are ready for the next exciting step in your career, and would like to apply, please send us your updated CV to review


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